Kraya vs AiSensy: Complete Comparison for Indian Businesses (2026)
Kraya and AiSensy are both WhatsApp Business API platforms for Indian businesses, but serve different needs. Kraya starts at ₹2,999/seat/month with human-led sales focus, built-in CRM, and AI qualification agents ideal for consultative sales. AiSensy offers a free plan and paid plans from ₹1,500/month, focusing on broadcast marketing and self-serve automation. Kraya excels in sales-led businesses while AiSensy suits marketing-heavy operations.
Quick Verdict
Choose Kraya if you're in consultative sales (real estate, coaching, insurance) where human touch drives conversions. Its AI qualification agent and sales-focused workflows are built for high-ticket deals. Choose AiSensy if you're an e-commerce brand needing broadcast marketing at scale with budget constraints, or if you prefer self-serve setup. Kraya's higher pricing pays off for businesses where each lead is worth ₹50,000+ and needs nurturing.
What Users Say
“We moved from AiSensy to Kraya after 6 months of struggling with lead qualification. AiSensy was great for sending promotions, but our property deals need personal attention. Kraya's AI agent now filters serious buyers from casual browsers, and our sales team focuses on qualified leads worth ₹50 lakhs+. Our conversion rate doubled in 3 months. - Rajesh Sharma, Director, Mumbai Real Estate Solutions”
See Kraya in Action
Kraya CRM overlay on WhatsApp — pipeline stages, notes, and AI auto-reply in one view
Kraya dashboard — import leads, set up automations, and train your AI in minutes
Feature Comparison
| Feature | Kraya | AiSensy |
|---|---|---|
| AI Qualification Agent | ✅ Built-in AI-powered lead qualification | ❌ Basic AI features only |
| Built-in CRM | ✅ Full native CRM with pipeline | ✅ Contact management and conversation tracking |
| Free Plan | ❌ Starts at ₹2,999/month | ✅ Free forever plan available |
| Chatbot Builder | ✅ Human-led sales focus (higher conversion for consultative sales) | ✅ AI-powered chatbot flows (₹2,500/month add-on) |
| Broadcast Marketing | ✅ Broadcast messaging included | ✅ Limitless broadcasting with advanced scheduling |
| Sales Follow-up Sequences | ✅ Pre-built sequences (5-10 depending on plan) | ⚠️ Basic scheduling, 2 months ahead |
| Shopify Integration | ✅ Via Zapier and custom integrations | ✅ Native Shopify & WooCommerce integration |
| Onboarding Support | ✅ Done-for-you setup + strategy sessions | ⚠️ Self-serve setup on lower plans |
| Per-Agent Pricing | ✅ Flat per-seat pricing | ✅ 5 free agents, then ₹750 each |
| Enterprise Features | ✅ All plans include advanced features | ⚠️ Many features locked to higher plans |
| WhatsApp Business API | ✅ Official BSP with green tick | ✅ Official APIs with green tick |
| Creative Support | ✅ Content writer + graphic design (higher plans) | ❌ No creative support mentioned |
Which One Is Right for You?
Choose Kraya If:
- You're in real estate, coaching, or insurance where deals are ₹50,000+ and need nurturing
- Your sales team spends time qualifying leads and needs AI assistance
- You prefer done-for-you setup with ongoing strategy support
- You need a sales CRM integrated with WhatsApp without external tools
Choose AiSensy If:
- You're an e-commerce brand focusing on broadcast marketing and promotions
- You need a free plan to test WhatsApp Business API before committing
- You have technical resources to handle self-serve setup
- Your business model relies heavily on automated chatbots rather than human sales
Pros & Cons
Kraya
- AI-powered lead qualification saves sales team time
- Done-for-you setup with ongoing strategy support
- Built specifically for consultative, high-ticket sales
- All features available across plans, no feature gates
- Higher entry price point compared to competitors
- No free plan for testing the platform
AiSensy
- Free plan allows risk-free testing and small business use
- Strong broadcast marketing and e-commerce integrations
- Lower entry pricing for budget-conscious businesses
- Limited sales-focused features for consultative selling
- Many advanced features require higher-tier plans
- Self-serve setup may require technical knowledge
- Per-agent costs can add up quickly for larger teams
Pricing Comparison
| Plan | Kraya | AiSensy |
|---|---|---|
| Entry Level | ₹2,999/seat/month (DIY) | ₹0 (Free Forever) |
| Small Business | ₹2,999/seat/month + ₹9,999 setup (Done For You) | ₹1,500/month + ₹750 per extra agent |
| Growing Business | ₹2,999/seat/month (all features) | ₹3,200/month + ₹750 per extra agent |
| Enterprise | ₹2,999/seat/month + ₹49,999 setup (Conversion Lab) | Custom pricing |
See how Kraya works for your business
Book a DemoFrequently Asked Questions
Written by Abhyank Srinet
Founder & CEO, Kraya AI · ESCP Europe alumnus · Bootstrapped 3 companies · LinkedIn
Ready to make the switch?
Try Kraya free for 14 days. No credit card required. Migrate from AiSensy in under 3 days.