Kraya + HubSpot Integration: WhatsApp Messaging for HubSpot Users
You're losing 60% of HubSpot leads because they go cold before your sales team can respond on WhatsApp. When a lead fills your HubSpot form at 11 PM, waiting until morning means they've already moved on to your competitor. Connect HubSpot with Kraya's AI WhatsApp agent to qualify and nurture leads instantly, 24/7.
How to Connect HubSpot with Kraya
Generate your Kraya API credentials
Log into your Kraya dashboard and navigate to Connect Kraya (API). Click 'Generate API Key' to get your unique slug and API key. Copy both values securely.
Set up Zapier connection
Create a new Zap in Zapier with HubSpot as trigger (new form submission, deal stage change, or contact property update). Choose 'Webhooks by Zapier' as the action app.
Configure the webhook to Kraya
Set the webhook URL to https://kraya-ai.com/api/external/[your-slug]/leads with POST method. Add X-KRAYA-API-KEY header with your API key and map HubSpot contact fields to Kraya lead data.
Map your pipeline and sequence settings
In the webhook payload, specify which Kraya pipeline, stage, and Auto Followup sequence to assign new leads from HubSpot. Use exact names from your Kraya dashboard.
Test your connection
Create a test contact in HubSpot or submit your form. Check that the lead appears in Kraya with correct pipeline assignment and that your AI agent responds via WhatsApp.
Total setup time: 5-10 minutes

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What You Can Do with Kraya + HubSpot
HubSpot Form to WhatsApp AI Response
When someone submits your HubSpot landing page form, Kraya's AI agent immediately starts qualifying them via WhatsApp
Deal Stage Triggered WhatsApp Sequences
HubSpot deal stage changes automatically trigger specific WhatsApp nurturing sequences in Kraya based on your sales process
Contact Property Sync
Custom properties from HubSpot contacts flow into Kraya lead attributes, giving your WhatsApp conversations full context
Lead Score Based Sequence Assignment
HubSpot lead scores automatically assign different Kraya followup intensities - hot leads get priority sequences
WhatsApp Conversation Data Back to HubSpot
Qualification status and call notes from Kraya WhatsApp conversations update HubSpot contact records via webhook
Coming SoonLifecycle Stage WhatsApp Automation
HubSpot lifecycle stage changes (subscriber to lead to customer) trigger corresponding WhatsApp message flows in Kraya
Real-World Use Cases
Ed-tech Course Inquiry to Enrollment
Parents fill your HubSpot landing page form asking about coding classes for their kids. Without instant response, they call three other institutes. With integration, Kraya's AI immediately sends course details, schedules demo classes, and nurtures until enrollment.
Example workflow:
HubSpot form submission → Zapier triggers → Kraya AI agent qualifies on WhatsApp → Demo scheduled → Parent converts
Real Estate Project Interest to Site Visit
Property buyers download your brochure from HubSpot-powered landing page but need immediate answers about possession dates, pricing, and EMI options. Manual followup means losing buyers to ready-to-respond developers.
Example workflow:
HubSpot download trigger → Kraya sends project details via WhatsApp → AI handles price queries → Site visit booked
Healthcare Appointment Booking Automation
Patients find your clinic through Google Ads and submit HubSpot contact forms for consultations. They expect instant confirmation and appointment slots, not callback promises for tomorrow morning.
Example workflow:
HubSpot form submission → Kraya checks doctor availability → Appointment confirmed via WhatsApp → Reminder sequence initiated
Business Service Lead Qualification
Startups inquire about your CA services or digital marketing packages through HubSpot forms. They're comparing multiple vendors and need immediate pricing, service details, and next steps to make decisions.
Example workflow:
HubSpot lead creation → Kraya AI qualifies business needs → Custom service proposal sent → Meeting scheduled with qualified prospects only
Who Uses This Integration
Delhi-based digital marketing agency serving 50+ SMB clients
crm
Bangalore healthcare startup offering telemedicine consultations
crm
Pune-based real estate firm with 3 ongoing residential projects
crm
Ready to connect HubSpot with your WhatsApp CRM?
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Written by Abhyank Srinet
Founder & CEO, Kraya AI · ESCP Europe alumnus · Bootstrapped 3 companies · LinkedIn